Frequestly Asked Questions

  • What do you think of the styles below?


  • What do you think of the styles below?


  • What do you think of the styles below?


  • What do you think of the styles below?


  • What do you think of the styles below?


  • What best represents your body shape?


  • How do you prefer your clothes to fit you?


    Top Half?
    Form Fitting Loose Both


    Bottom Half?
    Form Fitting Loose Both

    Back
  • How tall are you?

    Average

    Petite

    Super tall

    Back
  • What style of jeans do you prefer?

    Skinny

    Straight

    Boyfriend

    Back
  • Are you more of a pants & top girl or a dresses & skirt girl?

    Mostly Pants

    Mostly Skirts or Dresses

    Mix of Both

    Back
  • Are there any fabrics that you would like to avoid?

    Faux Fur

    Fur

    Leather

    Pleather

    Wool

    No, I'm okay with all of them

    Back
  • What is your jewellery style?

    Mostly Classic

    Mostly Statement

    Mix of Both

    Back
  • What is your preferred tone of jewellery?

    Mostly silver

    Mostly Gold

    Mix of Both

    Back
  • Are your ears pierced?

    Yes

    No

    Back
  • Are there any Accessories that you would like to avoid?

    Hats

    Scarves

    Sunglasses

    Gloves

    Belts

    No, I'm okay with all of them

    Back
  • Do you wear high heels?

    Yes

    No

    Back
  • Now that we have your preferences tell us what you are shopping for.

    Business Casual

    Business Smart

    Night Out

    Lazy Day

    Errand Day

    Cocktails

    Work It

    Daytime Pleasure

    Weekend Getaway

  • Your style preferences have been stored successfully!

    Thank you!

  • Here is your preferences!!!

    Chic :
    Boho :
    Tomboy :
    Glam :
    Classic :
    Body Type :
    Fitting Preference Top Half :
    Fitting Preference Bottom Half :
    Height :
    Jeans Style :
    Clothing Preference :
    Fabric Type :
    Jewellery Style :
    Jewellery Tone :
    Ears Pierced :
    Avoid Accessories :
    High Heel Shoes :
    Outfit Purpose :
    Back

General Questions

I hate shopping, how can STYLEARTIST help me?

STYLEARTIST solves the problem for women who don’t know where to go or don’t have the time to find quality wardrobe pieces. We do the research for our customers and choose reputable designers and brand names women 35 and older will love. Our women’s clothing options online are age-appropriate, stylish, and high-quality. Thanks to our women’s fashion concierge service, we can send a Style Artist to your home with a variety of hand-picked items for you can choose from. You can try on the clothes in the comfort of your bedroom and enjoy a personal shopping experience without the inconveniences of shopping malls.

What kind of women do you work with?

We provide an array of wardrobe options for women over 35. Our mission is to provide quality, age-appropriate, stylish clothing for women and offer them a better shopping experience that helps them balance their busy schedules. Whether you’re looking for business wear for women, or something casual and comfortable, we have a variety of items to shop from.

How is STYLEARTIST different than shopping online or in-store?

At STYLEARTIST we offer a curated experience. Our services focus on providing solutions for women who are too busy to hunt down the quality clothing items they need. For example, our Style Wizard helps customers create a unique outfit that suits their style and needs. We also offer a concierge service where one of our style artists will arrive at your house with product options for you to try on and purchase. Personal styling appointments and shopping parties are also services that make us stand out.

Is it necessary for me to register or set up an account to buy an item?

No, it is not necessary. You can proceed to purchase as a guest; however, by signing up and creating an account with us, you can benefit from being the first to hear about our promotions and new wardrobe pieces.

Do you offer any kind of discounts?

We frequently send out promo codes to our customers via e-mail and post them on Instagram @shopstyleartist, so be sure to follow us online to receive special offers. We also offer a discount to customers who visit us at our location in Toronto.

Shipping, Returns, and Exchanges

Do you ship to the U.S.?

Yes, we ship to the U.S. and internationally through UPS. For detailed information about shipping charges, contact us at info@styleartist.com.

What is your return policy for items purchased?

If you are not completely satisfied with your purchase, you can return it for a full refund. Returns for regularly priced items are accepted within 14 days following the date of receipt; sale items are final sale. After this time, an exchange or merchandise credit will be issued for a period of up to 30 days. Merchandise must not be washed, worn, or damaged. All original tags must be attached. Shipping fees for purchases are non-refundable. For more information, visit our Terms & Conditions page.

Can you gift wrap my order?

All our orders are shipped in our unique STYLEARTIST packaging; however, if you would like a special gift wrap, simply e-mail us at info@styleartist.com with your order number and the type of wrap you require and consider it done!

Clothing and Brands

How do I exchange a product for another size?

If you are unhappy with the fit of an item you have purchased, we will gladly exchange it for a different size within 30 days of the original purchase date. Merchandise must not be washed, worn, or damaged, and all original tags must be attached. Shipping fees for purchases are non-refundable. For more information, visit our Terms & Conditions page.

Where can I find the sizing information?

By visiting our Size Chart page, you can find all the information you need about sizing.

Do you offer work wear styling options?

Yes! We offer items that keep you looking stylish and appropriate while you work. The Work Wear styling options on our web site are versatile and timeless, so you can dress well and comfortably.

How does your online styling service work?

Style Wizard is a simple way to view a customized selection of clothing from our web site. A popup on the home page allows you to fill out a quick survey. Each question asks you about what you like and dislike, what body shape you have, how you like your clothes to fit, and some specific questions about your personal style. Once you’ve filled out the survey, you will be directed to a results page that shows you a customized outfit with a top, bottoms, shoes, and accessories. You can shop the look or make adjustments for an even more customized outfit.

Styling, Concierge, and Other Services

How do I know your styling will work for me?

Our style options focus on customization. If you would like to try on our items, you can use the Style Wizard online styling service tool on our web site or arrange for a personal styling appointment. We can help you find the right outfit, whether you’re looking for women’s office wear clothing, an evening dress for a holiday party, or something casual.

What is the styling fee?

There is no fee for styling or creating an account with STYLEARTIST.

How can I make an appointment?

Contacting us is as simple as e-mailing info@styleartist.com or calling us at (416) 720-0677.

How does the Sip & Shop service work?

Our Sip & Shop service is one of our customer favourites. All you need to do is invite your friends over to hang out and shop, and you can receive free items from us. As the host, you will receive up to $500 in free merchandise. Our team will arrive at your house, set up the merchandise, and your guests can shop from the items.

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