Guarantee & After-Sales Service

  • What do you think of the styles below?


  • What do you think of the styles below?


  • What do you think of the styles below?


  • What do you think of the styles below?


  • What do you think of the styles below?


  • What best represents your body shape?


  • How do you prefer your clothes to fit you?


    Top Half?
    Form Fitting Loose Both


    Bottom Half?
    Form Fitting Loose Both

    Back
  • How tall are you?

    Average

    Petite

    Super tall

    Back
  • What style of jeans do you prefer?

    Skinny

    Straight

    Boyfriend

    Back
  • Are you more of a pants & top girl or a dresses & skirt girl?

    Mostly Pants

    Mostly Skirts or Dresses

    Mix of Both

    Back
  • Are there any fabrics that you would like to avoid?

    Faux Fur

    Fur

    Leather

    Pleather

    Wool

    No, I'm okay with all of them

    Back
  • What is your jewellery style?

    Mostly Classic

    Mostly Statement

    Mix of Both

    Back
  • What is your preferred tone of jewellery?

    Mostly silver

    Mostly Gold

    Mix of Both

    Back
  • Are your ears pierced?

    Yes

    No

    Back
  • Are there any Accessories that you would like to avoid?

    Hats

    Scarves

    Sunglasses

    Gloves

    Belts

    No, I'm okay with all of them

    Back
  • Do you wear high heels?

    Yes

    No

    Back
  • Now that we have your preferences tell us what you are shopping for.

    Business Casual

    Business Smart

    Night Out

    Lazy Day

    Errand Day

    Cocktails

    Work It

    Daytime Pleasure

    Weekend Getaway

  • Your style preferences have been stored successfully!

    Thank you!

  • Here is your preferences!!!

    Chic :
    Boho :
    Tomboy :
    Glam :
    Classic :
    Body Type :
    Fitting Preference Top Half :
    Fitting Preference Bottom Half :
    Height :
    Jeans Style :
    Clothing Preference :
    Fabric Type :
    Jewellery Style :
    Jewellery Tone :
    Ears Pierced :
    Avoid Accessories :
    High Heel Shoes :
    Outfit Purpose :
    Back

Quite often, even after we’ve chosen an item and purchased it successfully, there may be some things we might want to change or repair afterward - either during or following the delivery process, when filing a return or applying for using our warranty. Here we'll try to explain in plain terms how does our store’s warranty policy works and how you can be using it when shopping with us!

What Products are Provided with the Warranty?

Some of our furniture items apply for an almost unconditional Lifetime Warranty. The items included in this policy are sofas, couches, love seats, upholstered chairs, ottomans, sectionals, and sleepers. As a retailer we warrant these components to you, the original retail purchaser, to be free from material manufacturing defects. The lifetime duration of the Warranty means the standardized usage cycle for a specific furniture item.

  • Repair & Refurbishing

    Our store will pay, within one year from the date of purchase, reasonable and conditional labor rates for refurbishing or replacing the defective parts and shipping costs.
  • Different Types of Warranty

    While for some items we have a lifetime warranty, the springs in all of our items are offered with a 5 Year Limited type of a Warranty.
  • Warranty Exceptions

    All seat cushion cores have a natural tendencey to become softer during a normal usage cycle, and will conform to the shape of the user. A Limited 1 Year Warranty applies.

Where to Apply for Warranty Services?

Under these Limited Warranties, all of the legal liability of our store is limited to repair, or if required (or requested by the customer), replacement. We are ready to pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer...

These Limited Warranties are not applicable for any of our products which ave been altered by any person, dealer, or company without the express written authorization of our store. PLease note, that some States Do Not Allow Limitations On How Long An Implied Warranty Lasts, So The Above Limitations May Not Apply To You.

In What Cases the Warranty is Not Provided?

There can be two limits for the Warranties issued with the purchase of the furniture items on our website.

  • 1, 3 & 5 Years Limited Warranty

    The first one is the Warranty time frame, if it is limited to 1, 3 or 5 years. Hence the Lifetime Warranty is not time-restricted.
  • Regular Usage Check

    The second one is the examination of the item by our customer support agent, making sure the usage was regular.

Change and Return

Filing a change or a return is an easy process, requiring nothing more than your proof of purchase (which usually is the receipt you received), the item itself and the return label printed out by you and put at the top of the package...

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